1. Q: What's your MOQ for custom design?     
    A: Usuaully it's 50 pcs for all the custom items,but if you have some small order need help,we will be happy to help you.   

2. Q: What's your turnaround time for custom products?      
    A: Most order usually need one week,for some rush order, we will help you finished them in 3-4 days.

3. Q: What shipping methods you are using? How faster they are?      
    A: We are available in Fedex, Ups and Dhl, usually shipping cost about 2~3 working days. Holiday period getting 2~3 days delay. And different shipping methods is different cost.

4. Q: What type of payment do you accept?    
    A: We can accept the TT bank payment and Paypal payment.   

5.Q:Do you make all of these custom items? 
   A:We making some custom items in our side,and for some custom items, we make cooperation with other factory that we hava worked together many years.So the quality will be great as well as the price.

6. Q: Do you protect our custom designs? 
     A:Yes, absoluately.all of your designs we will keep them into confidential,and we will not share,or send your design,samples to any other people.You own the copyright of them.

7:Q:Compared with other company,what's your company strength?
   A:Our one-stop service will help you save a lot of time and money.Also our professional teams are put all of their heart and soul in your items,so we will be sure you will be happy about the products we offer you.

8:Q:Why not your company on the alibaba?
   A:This is the most question we have been asked for.First, we are mainly making custom order and customer designs.So most of our products are copyright design,we do not have many samples that we can share on the alibaba.It means Alibaba cost me money every day,but i do not have many image to update every day.That's the main reason we do not on the alibaba.We make our own company website and show some old samples to customer to see the quality and craft mostly.

9:Q:Do you accept the 50/50 payment? 
   A:Yes.we accepe that payment,half payment first when you place the order and the other half payment will be send when we finished your products and share the image to you.This will be more safety for you when you first work with our company.

10:Q:We are working with other company and we are very good with them, why do I choose your company? 
     A:We are happy you have a good vendor to work with,but we still suggest you try us,because the best way to avoid the risks is not putting all of your eggs in one basket.We also suggest our customer to take another vendor in their list as well.The good way for you to get the good service is compared two vendor and then you can feel which company's service is more better.Because our company always try our best to offer the best service to every customer.

11:Q:What's your company's Cluture? 
     A:Honesty,Be honesty to every customer and partner.
        Humility,In each ocassion,we keep Humility.
        Passion,Be passionate for the works and life.
        Attitude,open-minded for the every suggestion,Be responsible for any mistsakes.